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Shipping & Returns

Watch Brands

Shipping

We ship all watches via Fedex or UPS Next Day or 2nd Day.  All packages must have an adult present to sign for receipt.  All items are shipped insured.  If you are selling or trading a watch to us we will provide you with a pre-paid insured label.  Please call us at 718-698-6373 to confirm and we will walk you through the transaction.

*FREE Shipping Offer

*All wire price purchases paid via bank wire or check qualify for free overnight insured shipping within the continental United States.  Please call the store for details or to inquire with any questions.

International Shipping

All international orders are payable via bank wire only.  We do not process non-US issued credit cards.  We have years of experience shipping world wide without issues at Customs.  We are happy to answer your VAT and other import duty questions via phone by calling the store at 1-718-698-6373.

Returns Policy

You may return most new, unopened items within 3 days of delivery if an item is not as described, for an exchange for the correct item.  Sales on all pre-owned watches, special order items or watches where warranty papers or card are included are a final sale.  We may accept returns for a refund, at our discretion, under certain circumstances.  Items returned for a refund may be subject to a restocking fee of 20% of original selling price.

If you need to return or exchange an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 


 

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